Third-Party Sale
Aapka data third-party marketers ko beche nahi dete ya marketing ke liye share nahi karte.
LEGAL REFERENCE
Goponaiyat ki Siyasat jjwan par
Jab aap jjwan mein account kholte ho, aapka personal aur payment ka maloomat hamari saakht suraksha ke tahat rehta hai. Hum apko batate hain ke yeh data kaise...
Niji Maloomat Ki HifaazatPayment Data Ki EncryptionAapka Ehtisar Aur Consent
Hamara Goponaiyat Ka Approach
jjwan par aap jo niji maloomat dete ho—naam, email, phone number, JazzCash, Easypaisa, SadaPay ya Raast ke details—woh sab hamari private servers par mehfooz rehta hai. Jab aap withdrawal ke liye account verify karte ho, hum bas utni maloomat collect karte hain jitni zaroori hai. Hamara aim hai ke aapka data sirf aapki khushi se aur account operations ke liye use ho.
Pakistan mein jahan local qanoon ijazat deta hai, wahan hum un rules ko follow karte hain. Agar aap apne account ko bandh karna chahte ho ya apna data delete karna chahte ho, support se rabta kijiye.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Rابطہ KE RAAASTEY
Privacy Ke Sunon Mein Hum Se Poochiye
Agar aapke goponaiyat se jude sawaal ho ya aap apne data ke bare mein jaanna chahte ho, hamara support team available hai. Aap email, live chat ya phone se pooch sakte ho. Hum 24 ghante mein jawab dete hain aur aapke requests ko sambhal lete hain.
Team online
Live Chat Support
Hamara in-app chat team tayyar hai aapke privacy questions ke jawab dene ke liye. Daytime aur raat dono mein pooch sakte ho.
Email Support
Detailed privacy matters ke liye email kijiye. Aapko detailed explanation di jayegi aur aapke data ko lekar jo farma hai woh samjhaya jayega.
Account Settings
Apne account mein privacy preferences dekh sakte ho. Data deletion request ya consent change ke liye settings mein jao.
SURAKSHA KE USOOL
Hamara Data Hifaazat Ka Tareekah
jjwan ne encryption, secure login aur regular security audits implement kiye hain. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, woh payment gateway hamari taraf se encrypted rahta hai...
SSL Encryption
Aapka browser aur hamara server ke beech jo bhi data jaata hai woh encrypted rahta hai. Koi third party usey dekh nahi sakta.
Payment Gateway Security
JazzCash, Easypaisa, SadaPay aur Raast ke payment details hamari PCI-compliant systems se handle hote hain.
Login Verification
Aapka account sirf correct password aur email/SMS verification se kholaa ja sakta hai. Two-factor option available hai.
Activity Monitoring
Hum apke account ke unusual login ya withdrawal patterns ko track karte hain aur aapko alert karte hain.
Data Minimization
Hamra sirf woh personal info rakhte hain jo account chalane ke liye zaroori hai. Extra data nahi collect karte.
Regular Audits
Hamara security team regularly apne systems ko check karta hai aur compliance maintain karta hai.
HAMARA STANCE
Privacy mein Hamara Position
Hamara privacy policy clear aur transparent hai. Hum nahi karte:
Hidden Tracking
Hum aapke browsing ko secretly track nahi karte. Sirf account aur transaction data rakhte hain.
Forced Data Retention
Jab aap account bandh karte ho, aapka data deletion request ke liye process clear hai.
Overseas Transfer
Aapka Pakistan ka data overseas servers mein nahi transfer hota without consent.
Cross-Site Profiling
Hamara cookies sirf jjwan site par kaam karte hain. Aapko track nahi karte baaki websites par.
Payment Data Sharing
JazzCash, Easypaisa, SadaPay aur Raast ke details sirf payment processing ke liye use hote hain.
Policy Changes Without Notice
Agar privacy policy mein change ho, hum aapko email se notify karte hain aur new terms explain karte hain.
Aapko Kya Dikhta Hai Account Mein
jjwan ke account page mein aap dekh sakte ho ke aapne kaunse payment methods add kiye hain, kaun-se transactions huye, aur aapka withdrawal history kya hai...
Transaction History View
Aapka sab deposits aur withdrawals diary mein likhe hote hain. Har transaction ka time, amount aur status clear dikhta hai.
Payment Method Management
Aap apne JazzCash, Easypaisa, SadaPay aur Raast accounts jo link kiye ho unhe dekh aur manage kar sakte ho.
Personal Data Section
Settings mein aapka nam, email, phone number dekh sakte ho. Koi bhi galti hai to correct kar sakte ho.
Consent Preferences
Aap choose kar sakte ho ke kaunse notifications chahiye—promotional ya security alerts only.
Data Download Option
Account settings se aap apne sab data ka copy download kar sakte ho. Complete record apke paas rahe.
Deletion Request Tools
Agar account bandh karna ho to deletion request form bhij sakte ho. Process 30 din mein complete hota hai.
Privacy Ke Aam Sawal
Jab tak aapka account active hai, aapka data hamara paas rahta hai. Account bandh karne ke baad, hum 30 din mein sab data delete kar dete hain. Legal ya audit requirements ke liye kuch transaction records lambi muddat tak rakh sakte hain.
Nahi. jjwan kabhi aapka payment app ka password nahi mangta. Account registration aur withdrawal verification ke liye hamne hamara apna verification process hai. Payment details sirf encrypted channels se transfer hote hain.
Agar suspicious activity dekho, immediately support se contact karo. Hum account ko freeze kar denge aur unauthorized transactions investigate karenge. Agar fraudulent withdrawal ho, hum refund process start karenge.
Hum aapka IP address aur approximate location dekh sakte hain compliance aur fraud prevention ke liye. Par jjwan aapko real-time track nahi karta. Har login aur withdrawal ke time location verify kiya jaata hai.
Nahi, third-party marketers aur advertisers ko hum data beche nahi dete. Payment processors aur fraud detection services ko sirf zaroori information diya jaata hai. Kisi bhi partnership ke liye hum aapko batate hain.
Haan. Account settings mein 'Delete Account' option hai. Request submit karne ke baad, hum 30 din mein puri process complete kar denge. Withdrawal history kuch waqt ke liye rakhni padti hai audit ke liye.
Jab policy update hota hai, hum aapko registered email address par notification bhejte hain. Login karte waqt bhi notice dikhta hai. Aapko naye terms accept karne hote hain kuch din mein.